Sometimes I get pretty annoyed by UX of various software I use. In this post I gathered few examples of things that would benefit from some more thoughtful UX approach (AKA “UX fails”).
P.S. I named this post “Part 1” as I imagine I will have few more rants in the future! 🙂
Mind the Keyboard!
To close a popup window using mouse / touchpad you need to:
- locate the X icon (sometimes not so obvious)
- move your mouse pointer there (usually far away in the corner)
What is faster? Keyboard is faster! You hit ESC and voila! – popup closed.
Unfortunately some tools still don’t do it right. For example craft.io still forces me to do the mouse dance which is pretty annoying. On the other hand, trello.com understands this simple pattern and allows to close all popups with ESC. Good job, Trello!
I Can’t See You!
Take a look at the following image
In craft.io at some point I need to assign an item to a bigger container (epic, sprint or whatever). What you see above is the list of containers I should choose from. In my case they have names like “Partner Onboarding 0.1” and “Partner Onboarding 0.2” (because this is what makes sense in my case). What a pity I can’t see the names and have to perform some additional clicks to make sure I assign the item to the right container. And no, even zooming out (CTRL + -) doesn’t help – the rest of the names remain invisible. What a UX fail!
Sort or Remove? Which One is Used More Frequently?
Let us have a look at yet another UX fail – sorting with RoadMunk (which, by the way, is a pretty neat
Hm, now this is weird. The “edit” (name change) and “remove from roadmap” are used like once in a while (weeks? months?) while sorting is what you do frequently when browsing your data. So what sense does it makes to group these functions together? And why break the well-known pattern that users are accustomed